Enter LINE CRM, a transformative way to turn LINE OA into a mini call center for admissions. By integrating LINE with HubSpot, schools can automate lead capture, respond with precision, and build meaningful relationships with prospective students at scale.
Most education institutions still rely on outdated, manual approaches to handle prospective students
This creates operational bottlenecks, high response times, and fragmented applicant experiences resulting in lost opportunities and low engagement.
LINE OA may be the first point of contact, but without CRM support, it functions like a megaphone, not a conversation hub.
LINE CRM refers to the integration of LINE Official Account with a Customer Relationship Management (CRM) system, such as HubSpot. This allows educational institutions to manage conversations, automate responses, and segment applicants based on behaviors and needs all within a centralized platform.
This approach transforms LINE from a static messaging tool into a data-enriched, automated admissions engine.
HubSpot, a leading customer platform, brings a layer of intelligence and automation to LINE OA. Here’s how it transforms admissions
When a student chats with your LINE OA, their interactions (e.g. clicks, replies, inquiries) are automatically captured in HubSpot CRM. You gain a 360-degree view of each applicant—including their interests, touchpoints, and application stage.
Result: No more hunting through chat history. Admissions officers can pick up conversations with full context, improving speed and personalization.
With HubSpot’s chatbot tools, you can deploy LINE-based automation that:
Unlike generic bots, these workflows are enriched with data from the CRM, so follow-ups can be context-aware and continuous.
Example: If a student expressed interest in a Health Sciences program, the chatbot can later push them a personalized brochure or scholarship info.
Applicants rarely apply after the first contact. With LINE CRM, institutions can
This moves students through the funnel without manual labor while keeping the interaction personalized.
Using HubSpot, your website’s inquiry forms and LINE OA can sync in real-time. For example
This omnichannel visibility ensures no lead falls through the cracks.
Beyond automation, the real power lies in analytics. LINE CRM enables education teams to track
This allows teams to optimize content, automate more touchpoints, and refine campaigns for better ROI.
As a certified HubSpot Solution Partner with LINE CRM expertise, Ourgreenfish has helped several Thai universities and education centers
One private university reported that LINE CRM not only improved applicant satisfaction but also allowed them to reallocate 30% of their admissions team's time toward strategic engagement instead of repetitive queries
Many schools assume integrating LINE and CRM will be costly or require in-house developers.
With platforms like Connectio by Ourgreenfish, LINE MyShop and LINE OA integration with HubSpot becomes low-code, scalable, and cost-efficient. Schools can launch smart admissions flows in weeks, not months.
Moreover, Ourgreenfish’s team provides
In a hyper-competitive education market especially in Thailand’s private and international school sectors speed, personalization, and automation are no longer optional. LINE CRM answers all three demands.
By connecting LINE OA with HubSpot, schools can
It's not just about technology. It’s about creating an experience that today’s digital-native students expect and competitors are already adopting.
LINE is already where your students are. With CRM integration, it can also be where your admissions team wins.
Whether you're a language school, private university, or training institute, the opportunity to transform LINE into a personalized, automated, high-conversion admissions engine is here.
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