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The Business Mind

customer-retention

28/ 11/ 2025

5 CX Mistakes Impacting Customer Journey and Retention

Customer Experience (CX) has become one of the most defining factors of long-term customer loyalty. Delivering a consistently satisfying experience across...

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29/ 08/ 2025

8 Customer Retention Challenges and How HubSpot Fixes Them

In today’s fiercely competitive market, retaining customers matters more than ever. Not only is acquiring new customers more expensive, but the real value...

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