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The Business Mind

crm

19/ 09/ 2025

Risk-Based Personalization in Thailand with CRM & CDP

Personalization Must Come with Risk ManagementMany businesses compete to deliver personalized experiences to customers. Personalization has become the...

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15/ 09/ 2025

Reducing Customer Churn in Thailand with CRM, CDP, and Loyalty Hub

For global companies operating in Thailand, customer churn is more than a marketing metric; it's a significant business risk. The Thai consumer landscape...

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10/ 09/ 2025

Social Selling for Success: Engaging Thai B2B and B2C Clients on Local Networks

For global entrepreneurs, expanding into Thailand offers exciting opportunities. Yet success in this market requires more than a strong product or...

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03/ 09/ 2025

How to Convert Thai Leads into Loyal Customers

Expanding into Thailand presents numerous opportunities, but it also comes with unique cultural and business challenges. For global entrepreneurs, success...

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22/ 08/ 2025

Cold Call or Cold Email: Right Approach for Thai Consumers in 2025

Thai Consumer Outreach in 2025Thai consumers are mobile-first, with over 90% checking emails on smartphones. Yet they face constant spam: millions of scam...

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18/ 07/ 2025

AI + CRM : Scaling Customer Experience for Startups in Thailand

Customer journey mapping is no longer a luxury reserved for enterprise-level marketing teams. For Thai startups—especially those with limited resources...
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20/ 06/ 2025

Enrollment Growth: How to Use AI and CRM to Boost Student Applications

Why Enrollment Strategies Must Evolve in 2025As competition among educational institutions intensifies, the traditional methods of student recruitment,...

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30/ 05/ 2025

21 Proven Customer Relationship Strategies for Thai Businesses

In the dynamic Thai marketplace, where customer expectations are rising and digital competition is fierce, businesses must move beyond transactional...

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23/ 05/ 2025

Winning Thai Consumers : How CRM Personalization Changes the Game

In a market as culturally rich and behaviorally diverse as Thailand, generic campaigns no longer work. Thai consumers today are digitally savvy,...

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25/ 04/ 2025

Localization & CRM : Rethinking Customer Engagement in Thailand

In the age of AI-driven marketing and automation, CRM systems are often touted as the universal answer to customer engagement. But what works in the U.S....

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